Shipping & Delivery
We know sending plants through the post might sound a little daunting, but your leafy friends are tougher than they look. With the right preparation and a little TLC, they can happily handle the journey to their new home.
🌿 How we package your plants
Every plant is sent in its nursery pot, so there's no need to repot your new plant as soon as it arrives. Keeping it in its existing pot helps minimise root disturbance and gives your plant time to settle into its new environment.
We carefully package every order using compostable wrap, ecotape and tissue paper to help keep the soil securely in the pot during transit. Hex wrap and packing peanuts are then used around the foliage to provide additional protection while your plants make their journey.
📦 When your plant arrives
Your plant may look a little tired after its trip, that's completely normal! Once your parcel arrives, carefully cut through the tape on the outside of the box. Gently remove the tape securing the plant and the tape holding the soil in place, then give your new leafy friend some time to settle in.
We recommend keeping your plant in its nursery pot for at least 2 weeks before repotting. This gives it time to adjust to its new surroundings and helps minimise unnecessary stress.
🚚 Where we ship
Unfortunately, due to state quarantine restrictions, we are unable to send live plants to NT, WA or TAS.
We currently ship live plants to VIC, NSW, ACT, QLD and SA.
⏰ Shipping times
All orders are sent via Australia Post Express with tracking provided.
Orders are generally dispatched within 48 hours, excluding weekends. Once dispatched, most orders arrive within 1–3 business days, although delivery can occasionally take up to 5 business days during Australia Post's busy periods.
Once your order has been dispatched, you'll receive a tracking number so you can follow your leafy friend's journey.
💚 Shipping Rates
FREE EXPRESS SHIPPING
Orders of $150 or more qualify for complimentary express shipping.
ORDERS UNDER $150
A flat express shipping rate of $18 applies.
Please note that delivery timeframes are estimates and can vary depending on your location and Australia Post processing times.